Common Payment Issues and How to Fix Them

Created by Michael Caulfield, Modified on Wed, 12 Feb at 5:58 AM by Michael Caulfield

If a payment fails, it could be due to:

✅ Insufficient Funds – Advise the customer to use another card.
✅ Bank Declined Transaction – Customers should contact their bank.
✅ Incorrect Card Details – Ensure correct CVV, expiry date, and billing address.
✅ 3D Secure Failure – Customer may need to approve the payment via their bank app.

For recurring issues, contact Paydough Support.

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